1. GENERAL INFORMATION

1.1. Our site uses cookies and other technologies such as analytics from Google, all to provide you with better services.
1.2. The green lock and the SECURE label in the navigation bar confirms your website's access under maximum security parameters. All your data is protected and can't be intercepted by third parties that intend to use it for various purposes.
1.3. By filling in the forms on our website, you give us the right to use the collected information to create marketing campaigns and promote our services.
1.4. This website is owned by ANNEMA THE BRAND • 39615109 and managed by CITIPRO WORLD • 37954478. Either of these entities has the right, with your consent through forms and continued navigation, to use your information in order to improve their services and marketing campaigns.
1.5. Our products are manufactured after we receive your order and confirm the payment. It can take up to 14 business days for us to send the desired products, so be patient.

2. COOKIES

2.1. What is a cookie?
Almost every website uses cookie technology. A cookie is a small file that saves Internet settings. It is downloaded through a browser during the first visit to a website. When browsing the site using the same device, the browser can check if there is a related cookie (that is, which contains the site name) and uses the cookie data to send it to the site. This allows sites to recognize that the browser is not on the first visit and in some cases varies the displayed content in order to reflect this aspect.
2.2. The benefits of cookies
Some cookies are extremely useful because they can make the experience more enjoyable to the user when he returns to a website he has visited several times before. Using the same device and same browser as before, they can, for example, remember your preferences, help us know how you use our sites, and provide content that is more relevant to your interests and needs. None of the used cookies by our websites collect personally identifiable information.

3. RETURN CONDITIONS

3.1. All the conditions published in this section refer to the purchase of products through the online platform https://annema.shop owned by ANNEMA THE BRAND with return address in Bucharest, 2 Gramont, apt. 4, B 040182, Romania.
3.2. Any purchased product can be replaced without paying additional charges (return shipping cost) only if it does not meet the parameters of the initiated order (color/material/size).
3.3. If a purchased product has a manufacturing defect, it can be replaced by another within the available stock limit and the product's value will be refunded in full as account funds, only when the product will be returned and inspected by us.
3.4. If the purchased product is a gift and it does not fit, the person in cause may request the reimbursement of the product's value, only after returning it to the manufacturer; the amount will be available as credit to a new order through a discount code applied before completing a new order.
3.5. Any product change will attract delivery fees supported by the client and will be accepted only if the product does not show traces of use or stains, has the label intact and the smell of the material is not impregnated with other essentials, then the value of the returned product will be allocated in the account funds as a credit for a new purchase.
3.6. Any product can be returned within a max of three business days from the delivery date under the abovementioned conditions.